SHIPPING POLICY

ORDER PROCESSING
• All orders received on or before NOON India time will be shipped the same business day, excluding holidays.
• All orders received after NOON India time will be shipped on the next business day, excluding holidays.
• All orders placed on holidays, weekends, or other holidays will be shipped on the next working day
• In rare cases due to unforeseen events, (e.g. extreme weather, unusual spikes, etc.), these shipment-processing times may be delayed.

SHIPPING METHODS & DELIVERY TIMES
• We send all orders via reputed courier partners. You can log on to www.kachchhherbal.com and check the details of the shipment and courier partner.
• Proof of signature may not be possible for all deliveries. It is the responsibility of the customer to be available for receipt of the package. In the event that the customer is not available, the package may be left at the destination address at the discretion of the carrier.
Coupon Code: Coupon codes are valid until deactivated by Kachchh Herbal Wellness.. Discount does not apply to shipping and handling or tax. Offer subject to hange or expiration at any time at Kachchh Herbal Wellness sole discretion.

GENERAL
Kachchh Herbal Wellness will fulfill your order in a timely and efficient manner. However, if the package is returned to us for ANY reason you will still be responsible for the original shipping fees charged to you. If your package is refused or returned to us, we will refund the amount of your order, excluding shipping and handling charges. We do not accept product exchanges. For more information on our Return Policy, please visit RETURN POLICY RETURN POLICY
For all orders, please provide your complete street address with pin code and nearest landmark
We use several different shipping carriers depending on type of shipment and geographic location.

FREE SHIPPING OFFER:
• Shipping fee is applicable on All orders of Any value delivered to Any destination within India.
• For a limited period, we will offer a discount on shipping fee (can be up to 100% of shipping fee). The same shall be displayed on the website at product page or offers or at checkout page.
• Free standard shipping is automatically applied to your order after other discounts are taken and before taxes and handling charges are added.
• Offer subject to change or expiration at any time at Kachchh Herbal Wellness sole discretion.
• Not transferable or redeemable for cash or credit towards any purchase.
• In case of refund due to return of products for any reason the standard shipping fee will be deducted from the refund.

• What are the delivery charges?
The Shipping costs for domestic standard service is Rs 70 flat per order

• Do you deliver outside India?
Currently we do not deliver any product outside India.

• Do you give free shipping?
Yes, on promotional basis, we offer free shipping on selected products on a single purchase of a minimum value.

• Why is the shipping fee high on some products where the price of the product itself is very low?
Shipping fee is a function of volumetric weight and the type of product. We give our best effort to send you the products via reliable delivery partners in the minimum time.
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• What is the estimated delivery time?
3 to 4 working days excluding holidays.

• Are there any hidden costs (sales tax, octroi etc) on items sold by kachchhherbal.com ?
There are NO hidden charges when you shop on kachchhherbal.com. The standard & discounted process are the final price. The delivery cost, if applicable will be mentioned clearly before you make the payments. There will be no additional cost to be paid once the product is delivered to you.

• Why there is no delivery in my area?
We deliver to all places where our delivery partners have delivery capability. We are continuously working to expand over coverage area. There may also be legal restrictions to delivering products in your area.

• Do you also give Cash on Delivery option?
Cash on Delivery is not available on all our products.

• Can you purchase outside India and get it delivered to a address in India
YES , BUT FOR THAT YOU NEED TO DIRECTLY CALL US.